Empowering Organizations with ServiceNow

Implementations to Work Smarter, Faster and Better


ServiceNow Solutions

At SynGrow, we've been collaborating closely with leading organizations across the globe in different domains, utilizing ServiceNow's powerful platform to streamline processes, improve service delivery, and elevate user experiences. Our team, consisting of certified dedicated professionals, is fully equipped and extensively trained in ServiceNow's suite of modules, enabling us to serve as a strategic extension of businesses in delivering unparalleled solutions.

We specialize in the following ServiceNow modules:

  • IT Service Management (ITSM) involves efficiently managing incidents, fulfilling service requests, addressing problems, and implementing changes within the IT infrastructure
  • IT Operations Management (ITOM), the focus is on minimizing expenses, mitigating risks, and simplifying complexities within the IT environment.
  • IT Asset Management (ITSM) involves overseeing the lifecycle and expenses associated with IT assets.
  • IT Business Management (ITBM) enhances productivity and efficiency across various aspects of enterprise solutions.
  • Customer Service Management (CSM) streamlines and unifies customer service and support operations onto a single platform.
  • HR Service Delivery (HRSD) optimizes productivity by facilitating seamless employee coordination, cutting costs through intelligent self-service solutions, and streamlining case resolution processes.
  • Security Operations (SecOps) offers a suite of AI-driven intelligent solutions that enable enterprises to proactively anticipate, detect, and mitigate cyber threats by seamlessly integrating with IT systems, ensuring smooth operations.
  • Governance, Risk, and Compliance (GRC) focuses on identifying and managing risks to facilitate informed decision-making for enhancing processes and compliance.
  • Virtual Agent helps in transforming the approach to task automation and self-service solution delivery for businesses.
  • Application Portfolio Management (APM) aids in determining whether to invest in, maintain, or replace applications, aligning them with the organizations goals and business needs.
  • Strategic Portfolio Management (SPM) involves efficiently defining strategies, establishing objectives and key results, aligning roadmaps, allocating budgets, and securing resources to adapt to changing strategies effectively.

As certified experts in ServiceNow, we bring unparalleled expertise to every project. Our close collaboration with the ServiceNow Team has resulted in the seamless implementation of countless successful ventures. With a proven track record, we guarantee top-notch service quality and a commitment to adding significant value to businesses. Ready to elevate ServiceNow experience? Contact us now to get started.

An in-depth study of seven ServiceNow ITSM customers by Forrester reports the following:



in monthly service and incident request volume



in monthly high-priority incident volume



in IT team capacity to handle a wider incidents



in infrastructure costs over three years



savings over three years



in time the average employee spends

Connect with us today for a free, 1 week consultation to analyse your Business challenges!